A puncture never picks a convenient moment. Whether you've pulled over with a hissing tyre on a hot afternoon or woken to a flat outside your hotel, our emergency service brings the repair to you — day or night, every day of the year.
The problem
Most punctures come from a nail, screw or piece of road debris working into the tread. Sometimes you lose pressure suddenly; more often it's a slow leak that catches you out the next morning. Either way, driving on a flat or near-flat tyre quickly ruins it, so the safe move is to stop, get somewhere secure and call for help.
How we fix it
When we reach you, we first find and assess the damage. If it sits in the tread and the tyre is otherwise sound, we carry out a proper repair on the spot:
- A plug for a straightforward tread puncture, or an internal patch for a more thorough, longer-lasting fix.
- A new valve if yours is corroded or leaking — a common cause of slow deflation.
- A TPMS reset so your pressure-monitoring light goes out properly.
- Wheel balancing where needed so there are no vibrations afterwards.
When a repair isn't safe
Not every tyre can be saved, and we will always be straight with you about it. A puncture in the sidewall, a bulge, a cut, or a tyre that has been driven flat cannot be repaired safely — it has to be replaced. In that case we fit new tyres there and then. Remember that in France tyres go in pairs across an axle — two, four or six, never a single tyre — so the car stays balanced and predictable.
What we don't do
We are a repair-and-replace service. We never tow. If the trouble turns out to be beyond the tyres — a mechanical failure or an accident — we'll point you to 112 and your insurer rather than dragging your car anywhere. Our job is to get you rolling again on the spot whenever the problem is a tyre or a flat battery.
Where we come, and how long
We currently cover the Lyon area and the Var coast (the French Riviera), and the network is expanding. Times are honest and depend on distance: around Lyon and Toulon, typically 20 to 35 minutes; resorts further along the coast such as Fréjus, Saint-Raphaël, Sainte-Maxime and Saint-Tropez naturally take longer — anywhere from 45 minutes to over an hour in peak summer traffic. We won't pretend it's 30 minutes everywhere, because that wouldn't be true.
A note on motorways
If you're on a motorway hard shoulder we can't legally meet you there. Call 112 or use the orange SOS phone first, get behind the barrier, and we'll meet you at the next exit or aire once you're safe.
Call us
English-speaking and Dutch-speaking staff, 24/7, with a VAT invoice for your insurance. Call +33 9 72 16 29 07 and tell us where you are.